Do You Have Any Questions?
We believe in transparency. Below you'll find answers to our most frequently asked questions, categorized by service type: General Cleaning (for homes and offices) and our Specialized Garage Cleaning & Organization services. If you can't find what you're looking for, please contact us!
Are your cleaners bonded, insured, and background-checked?
Yes. All our cleaning professionals are fully vetted, background-checked, insured, and bonded for your safety and peace of mind. Your property is protected against accidental damage or injury.
What cleaning services do you offer?
We specialize in comprehensive residential and commercial cleaning (deep cleaning, routine maintenance, move-in/out) and our unique Specialized Garage Cleaning & Organization services.
What is included in your specialized garage cleaning service?
Our service provides a full deep clean, including floor degreasing and cleaning, removing cobwebs, dusting walls and fixtures, and cleaning shelving exteriors. Organization services are available as an add-on.
Can you help remove unwanted items, junk, or debris?
Yes. We offer a popular add-on junk removal service. We can help you sort, and then responsibly haul away unwanted bulk items, trash, and debris for disposal or donation.
How do you determine the pricing for garage cleaning?
Garage cleaning is quoted based on the size of the space (one-car, two-car, etc.), its current clutter level, and whether you choose specialized add-ons like organization or junk removal. We provide a firm quote after a quick consultation.
Can I request the same cleaning crew for every visit?
We make every effort to send the same trusted team to ensure consistency and familiarity with your home. If your regular crew is unavailable, we will notify you in advance.
What is your cancellation or rescheduling policy?
We require a minimum of 24 hours’ notice for any cancellations or rescheduling. This allows us to manage our teams effectively and avoid charging a cancellation fee.